RESOURCES

General Information

Trustmark Affinity Markets is here to help you with the details of using your plan benefits to provide you the most professional care at the greatest savings to you.

·        Precertification — Learn what you need to do to precertify before a hospital stay or treatment.

·        Coordination of benefits (COB) — If you and your family members are covered under more than one health insurance plan, you may need to follow certain procedures.

·        Explanation of benefits (EOB) — EOBs are not a bill, but they provide necessary information about claim payment and patient responsibility amounts.  

·        Insurance ID card — Learn how to read and use your insurance ID card.