RESOURCES
Coordination of Benefits
Coordination of Benefits (COB) is the way insurance companies make sure the right health plan pays your claim when you or a dependent are covered by more than one group insurance plan.
If your plan has a Coordination of Benefits (COB) provision, any benefits paid under another group plan must be taken into account to determine the benefits due under your plan. Therefore, you should inform members that the primary carrier must determine benefits before the secondary carrier can determine benefits; otherwise, some delays in claim processing may occur.
When Trustmark is the secondary payer, the best way to shorten the processing time normally required for a COB claim is to supply as much information as possible about the other coverage and any other insurance payments that are made (refer to the Coordination of Benefits section of your policy for more information about COB).