Don’t Be Scammed By Imposters
Unsolicited Insurance Company Phone Calls

In light of recent events surrounding suspicious phone calls made to plan participants supposedly on behalf of some nationwide insurance companies, Trustmark Affinity Markets wants to let you and your employees know that the only time we will contact participants is to promote cost-saving programs, such as case or condition management. At that time, we will ask only for the plan participant’s medical ID number and birth date – the same information that would be requested to verify their identity when calling Trustmark Affinity Markets. We would not ask them to verify any banking or account information that is not pertinent to the program offered.

The suspicious calls experienced by others in the insurance industry were from articulate, confident-sounding individuals telling the plan participant they needed the information to update their file. If at any time you receive a call that you believe is suspicious, hang up the phone and call the number on the back of your Trustmark Affinity Markets medical ID card before answering any questions.

Should you have any questions surrounding this notice, please call 866.373.9607.

Copyright ©2007 Trustmark Affinity Markets Marketing and Administration, Inc. Information in this newsletter may not be reproduced in whole or in part without permission from Starmark. The articles contained within this newsletter are not a promise of coverage and are not meant to replace professional medical advice or service. Personal health issues should be discussed with your physician. Refer to your Certificate of Insurance for benefit information.