RESOURCES

Contact Information

Frequently Needed Phone Numbers and E-mail Addresses

If you chose to communicate with us by email, you should be aware that the security of incoming Internet email is not secure. We strongly encourage you to use encrypted email when sending sensitive and/or confidential information. By sending sensitive or confidential email messages that are not encrypted, you accept the risks of such lack of security and possible lack of confidentiality.  If you elect to communicate from your workplace computer, you also should be aware that your employer and its agents have access to email communications between you and us.

Medical/Dental Claims	866.804.6169
PHCS Precertification	800.910.7427
PHCS (PPO & OpenAccess Provider Confirmation)	800.910.7427
Provider/Network Lookup	Click here
Caremark Customer Service	877.876.7217
Caremark Website	www.caremark.com/wps/portal
Condition Management	800.283.7159 http://www.trustmarkconditionmanagement.com/

Medical Claims Mailing Address

Trustmark Life Insurance Company
PO Box 2942
Clinton, IA 52733-2942

Dental Claims Mailing Address

Trustmark Life Insurance Company
PO Box 2980
Clinton, IA 52733-2980